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  • 10 Elcar Lane,
    Joondalup WA 6027
  • MONDAY – FRIDAY: 7AM TILL 7PM
    SATURDAY: 8AM TILL 2PM
    SUNDAY: CLOSED

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COVID-19 - CURRENT MEASURES IN PLACE AT TLC-WA

UPDATE EFFECTIVE 11 May 2020

TLC-WA took the difficult decision to close all face to face appointments for our clients from Tuesday 24th March 2020. This difficult decision was made in order to protect the health of our therapists, our clients and the wider community. Given the fantastic work done in the community to ensure everyone's safety, we are pleased to announce that TLC WA is now heading back to face to face appointments. Therapists will be making a gradual return to the clinic and will be contacting all their clients to let them know about their ongoing therapy. Some clients that are at increased risk, should they come into contact with the coronavirus, are choosing to remain with Telehealth appointments for the foreseeable future.

The NDIA have approved the use of funds for Telehealth appointments. Please follow the link for further information for participants https://www.ndis.gov.au/coronavirus/participants-coronavirus-covid-19

Medicare and private health fund rebates are available for Telehealth appointments. These temporary items will remain in place until 30th September 2020, we are yet to be informed if ongoing Telehealth appointments will be covered after that date.

Whilst we are seeing clients at the clinic from Monday 11th May 2020 please note that all precautions remain in place, ie please remain in the car park whilst waiting for your appointment, your therapist will come out to find you. All equipment and toys need to be cleaned between appointments, therefore all appointments will finish 5 minutes early to ensure infection control procedures can be conducted. Please do not attend the clinic if you have ANY signs of illness.

Please be reassured that we will continue to support and provide services for all our clients during these difficult and challenging times. If you have any questions please either email reception@tlc-wa.com.au or call us on (08) 9301 1154 and please leave a message. We will respond to all enquiries as soon as possible.

Keep your distance, stay safe, stay well and we will all get through this together.

With best wishes,
Diana Chivers
Director