Our Purpose

TLC-WA is a well-established practice, with most of our team members having been with us for many years. We work collaboratively and regularly exchange experience and expertise among ourselves to maximise positive outcomes for our clients. Together, we strive to:

Change Lives

At TLC-WA, our team members all share a common goal; helping to make positive changes in the lives of our clients and their families. We are dedicated to assisting every client to reach their full potential and reap the many rewards that come with building enhanced communication, education and life skills.

Deliver Integrated Services

Having worked with an array of children and adults facing a variety of challenges, ranging from mild to severe, we understand that maximising positive outcomes often involves the incorporation of multi-disciplinary treatments. It’s this understanding that has shaped the evolution of TLC-WA and why we are committed to providing a comprehensive range of allied health services all under one roof.

Our team of qualified and experienced Speech Pathologists, Occupational Therapists, Physiotherapists, Psychologists and Dietitians work collaboratively, ensuring the challenges faced by our clients are treated as holistically and effectively as possible. Based on each family’s individual needs, we’re able to build an integrated team around them, all working cohesively towards empowering our client to reach their full potential.

Provide Tailored, Family Centred Services

TLC-WA is committed to ensuring our services are always tailored to the individual needs of each client and family. We understand that no-one knows a child better than their own family members, which is why we take the time to really listen and gain a deep understanding of every client and their unique family dynamics.

Our caring and empathic clinicians are mindful of allowing every child we work with to build their skills at a pace they feel comfortable with. We strive to ensure all our treatments capitalise on each child’s personal attributes and prioritise achieving outcomes that are most important to each family. At TLC-WA, our programmes are designed to be fun and enjoyable, ensuring clients are able to relish in the journey just as much as the end results.

Incorporate Innovative, Evidence Based Best Practice

The team members at TLC-WA are all highly trained in their respective fields and have extensive experience working with a diverse range of clients. We are committed to remaining up to date and accredited on the most widely proven and best practice intervention models to maximise positive outcomes for our clients.

We also strive to remain as innovative and flexible as possible, ensuring our services are adaptable to suit the varying needs of our clients. We are not locked-in to delivering our services according to a limited range of approaches, but rather always aim to operate responsively, ‘thinking outside the square’ as required to effect genuine change in the lives of our clients.



TLC-WA took the difficult decision to close all face to face appointments for our clients from Tuesday 24th March 2020. This difficult decision was made in order to protect the health of our therapists, our clients and the wider community. Given the fantastic work done in the community to ensure everyone's safety, we are pleased to announce that TLC WA is now heading back to face to face appointments. Therapists will be making a gradual return to the clinic and will be contacting all their clients to let them know about their ongoing therapy. Some clients that are at increased risk, should they come into contact with the coronavirus, are choosing to remain with Telehealth appointments for the foreseeable future.

The NDIA have approved the use of funds for Telehealth appointments. Please follow the link for further information for participants https://www.ndis.gov.au/coronavirus/participants-coronavirus-covid-19

Medicare and private health fund rebates are available for Telehealth appointments. These temporary items will remain in place until 30th September 2020, we are yet to be informed if ongoing Telehealth appointments will be covered after that date.

Whilst we are seeing clients at the clinic from Monday 11th May 2020 please note that all precautions remain in place, ie please remain in the car park whilst waiting for your appointment, your therapist will come out to find you. All equipment and toys need to be cleaned between appointments, therefore all appointments will finish 5 minutes early to ensure infection control procedures can be conducted. Please do not attend the clinic if you have ANY signs of illness.

Please be reassured that we will continue to support and provide services for all our clients during these difficult and challenging times. If you have any questions please either email reception@tlc-wa.com.au or call us on (08) 9301 1154 and please leave a message. We will respond to all enquiries as soon as possible.

Keep your distance, stay safe, stay well and we will all get through this together.

With best wishes,
Diana Chivers